酒店服務(wù)英語口語？R：Good morning, sir .can I help you? 早上好先生，有什么可以幫到您？ G：Morning .l would like to check out. 早上好，我想操持退房。R：Certainly. Can I have your name and room number? 好的！您可以通知我您的名字和房間號碼嗎？那么，酒店服務(wù)英語口語？一起來了解一下吧。
【 #英語口語#導(dǎo)語】現(xiàn)在的酒店，除了為游客提供住宿服務(wù)外，也可以提供生活服務(wù)及設(shè)施，如餐飲、游戲、娛樂、宴會、會議等。以下是整理的酒店英語口語日常用語，歡迎閱讀！
1.酒店英語口語日常用語 篇一
It won’t take long to prepare for your breakfast. 您的早餐不會用太長時(shí)間準(zhǔn)備。
It will take 20minutes to prepare for your lunch.您的午餐需要20分鐘時(shí)間準(zhǔn)備。
I would like some lunch now.我想現(xiàn)在進(jìn)午餐。
It is Room Service here. 這是送餐服務(wù)。
Shall I pour you some coffee now?我可以為您倒一杯咖啡嗎?
Your food and drinks will be sent up in a few minutes.您要的食品和飲料過幾分鐘就會送上去。
It will be up right away.馬上送上去。
I will send someone up with your breakfast immediately.我馬上叫人把您的早餐送上來。
這篇酒店前臺常用英語口語集錦，是特意為大家整理的，希望對大家有所幫助！
1. ACCOMMODATION 指留宿的有關(guān)房間的種類及位置
2. ADJOINING ROOM（鄰近房）指兩間房間連在一起
3. ADVANCE DEPOSIT（訂金）客人為了確保能有房間而提前支付給公司的一筆押金
4. ADVANCE PAYMENT 按照公司財(cái)務(wù)規(guī)定和有關(guān)規(guī)定，要求客人預(yù)先支付房費(fèi)和可能的其它費(fèi)用
5. AMENITY 公司免費(fèi)向住店客人提供的一些禮品，如水果、鮮花或飲品等
6. ARRIVAL 指客人入住酒店的抵達(dá)日期
7. AVERAGE ROOM RATE 指所有住房的平均價(jià)格，它是前臺的一個(gè)常用術(shù)語即ARR
8. BILLING INSTRUCTION 指非常詳細(xì)的向客人收款的指令，如房費(fèi)怎樣付
9. BLOCK（預(yù)先鎖房）指為了把某間房能夠保留下來，而提前把此房間在某日鎖起來
10. CANCELLATION（取消）指客人取消訂房
...（此處省略部分條目以節(jié)約空間）
55. LATE ARRIVAL 遲到 指客人超過6：00PM還沒有到達(dá)的房間
56. LATE CHARGE 指那些客人離店后才發(fā)現(xiàn)未付的各種必須要收的錢
57. MASTER ACCOUNTS（總帳）特指為團(tuán)體客人而設(shè)的帳單
58. MTD即MONTH TO DATE 指當(dāng)月累計(jì)總數(shù)
59. MORNING CALL（叫早）指清晨的叫醒服務(wù)
60. NO-SHOW（沒到客人）指確認(rèn)好的訂房沒有經(jīng)過取消而沒來
61. ROOM STATUS 房態(tài) 指客房部規(guī)定的關(guān)于房間使用狀況的含義，VC--VACANT＆CLEAN OC--COOUPIED＆CLEAN OD—OCCUPIED＆DIRTY
62. SKIPPER（逃帳）指客人沒有付帳就離開酒店
63. SUITE（套房）指由兩個(gè)以上房間組成的房間
64. TURN—DOWN SERVICE 指由客房部員工為每個(gè)住房而做的開床服務(wù)
65. DAY USE（白天使用的房）指客人使用不超過6：00PM
66. DND（請勿打擾）即DO NOT DISTURB，指客人不希望別人打擾
67. DOUBLE BED ROOM（雙人房）有一張大床的房間
68. TWIN BED ROOM（雙人房）指一個(gè)房間有兩張小床
69. GUARANTIED（保證）指客人以預(yù)付定金或本公司函電確認(rèn)訂房，無論客人是否到店都要保留訂房，而無論是否入住都要付房費(fèi)
70. DISCOUNT（折扣）指為爭取更多的客人而給予的折扣
71. LATE CHECK OUT 指客人要求延遲退房時(shí)間，一般會加收半日房租。
英語口語練習(xí)：在酒店客房服務(wù)的對話
在旅行中，入住酒店時(shí)我們可能會需要客房服務(wù)。以下是一段關(guān)于請求客房服務(wù)的英語口語對話，適用于《旅游英語課堂》：
對話內(nèi)容：
Hi. I am going out and I will be back in the evening.（你好，我要出門了，傍晚時(shí)候回來。）
這句話用于告知酒店工作人員你即將外出，并預(yù)計(jì)返回的時(shí)間。
Can you please ask the housekeeping to clean my room?（你能幫我叫一下客房服務(wù)打掃房間嗎？）
這是直接請求客房服務(wù)的表達(dá)方式，禮貌且清晰。
Sure sir. You will have to leave your keys at the reception.（當(dāng)然，先生。請您將房間鑰匙放在前臺。）
酒店工作人員會告知你需要將房間鑰匙留在前臺，以便客房服務(wù)人員可以進(jìn)入房間打掃。
Okay. That’s not a problem.（好的，沒問題。
英語口語表達(dá)習(xí)慣可能會有一些差異，以下是對您提供的酒店服務(wù)英語常用句的修改和潤色，以確保語句的流暢性和準(zhǔn)確性，同時(shí)保留了原句的意思。
01 客房預(yù)訂
- I need to make a reservation for this weekend.
- Do you have any rooms available for Friday?
- I need a room for Thursday.
- I need to check if you have a room available for the night.
- I'd like to reserve a room at your hotel.
- I'd like to reserve two rooms for my friends.
- Is there a room available tonight?
- Do I need to pay in advance?
- That's fine, I'll take it.
- Do you have a room available?
- I want to stay for two days.
- I'd like to stay here for three nights.
02 客房預(yù)訂部
- Can I help you?
- May I help you?
- What can I do for you?
- ROOM RESERVATIONS, may I help you?
- Certainly.
- May I have your name?
- May I have your phone number?
- May I have your name and initials?
- How do you spell that?
- We'll be expecting you next Tuesday.
- We are glad to accept your booking.
- Thank you for calling us.
03 詢問日期及人數(shù)
- From which date?
- At what time will you arrive?
- What time will you be arriving?
- From which date and for how many nights?
- Are you with a company?
- How long do you intend to stay?
- For how many nights?
- How many guests will there be in your party?
- Which date is that?
- How many people are in your party?
04 詢問對房間的選擇
- Which kind of room would you prefer?
- What kind of room do you want?
- With bath or without?
- Would you like a closed-circuit TV in the room?
- I'm afraid we have no triple rooms, but we can put an extra bed into one of our double rooms. Would that suit you?
- If this is not possible, would you mind a connecting room instead?
- We have double rooms at $100 and $150, which would you prefer?
- The room is very sunny and comfortable.
05 對房間的要求
- I want a quiet room.
- Do you have an inexpensive room?
- Do you have a better room?
- Do you have a cheaper room?
- Do you have a larger room?
- Do you have a room with a nice view?
- Please give me a less expensive room.
- I prefer a room with a bath.
- I prefer a room with a shower.
- Is there a TV set?
- Is hot water available any time?
- May I see the room?
- I prefer a room with a very large bed.
06 對房間的要求2
- We will take two smoking connecting rooms.
- I want a cheap room with a harbor view.
- Do you have a sea view or a mountain view?
- Have you got a vacant room on the fifth floor?
- I want a room on the higher floor.
- I want a room on the lower floor.
- I want a twin room on the fourth floor.
- Have you got a Studio Room, because I need to work there.
- I prefer a Junior Suite.
- I prefer a Presidential Suite.
- I prefer a double room with two baths.
07 關(guān)于房間價(jià)格
- How much is the room, please?
- Could you tell me the rate per night for a single room with a bath?
- How much is a double room with a bath, please?
- How much do you charge per day?
- By the way, is that a special rate for a good preservation?
- We offer a 10% discount for a good preservation, sir.
- The $60 includes the telephone and a major international newspaper.
- For $70, we will provide you with a telephone in the minibar.
- What is the preferred price?
- Services are not included in the room rate.
08 關(guān)于房間價(jià)格2
- A double room with a bath is currently available at a rate between $50 and $70.
- There's the minimum price for the off-season and the maximum price for the peak season.
- That depends on what season it is.
- It's an extra $15 for a single tax.
- Is that inclusive of tax and service charge?
- Do you need a deposit?
- There's a 20% discount.
- It's about $45 a day, including heating fees, but excluding service charge.
- We serve breakfast every morning.
- The charge includes only bed and breakfast.
09 請來電人稍等
- Just a minute, please.
- One moment, please.
- Could you please hold on?
- Wait a minute.
- Hold on, please.
- Could you please hold the line?
- Would you mind waiting?
- Could you hold a little longer?
- Would you mind waiting for a few moments?
- Hello, are you still on the line?
- Could you hold on, please?
10 查看是否有空房2
- We do have a vacant room for those days.
- Well, you can have a room on Wednesday.
- There is a single room available for you.
- There are no suites available on May 8th.
- We don't have any rooms available that week.
- We don't have any single rooms available; would a double room be acceptable?
- Do you mind sharing a room with other people?
- I suggest you make a reservation now because there's a special discount.
- The only room available at the moment is a suite.
- You can have Room 309.
一、預(yù)訂服務(wù)
Good morning. This is Room reservation. May I help you?
早上好，客房 預(yù)訂處，我能為您做什么？
What kind of room would you like to reserve ?
您想訂哪種類型的房間?
A single room or a double room ?
要單人間還是雙人房間？
For which dates do you want to book the rooms ?
您想訂哪幾天的房間呢？
What time will you be arriving?
您將在何時(shí)到達(dá)？
May I know your name ?
您能告訴我您的名字嗎？
How long will you be staying?
您將要住多久？
I’d like to confirm your reservation.
我要確認(rèn)一下您的預(yù)訂。
I’ll check the room availability.
我查查客房預(yù)訂情況。
You should pay a deposit of US$1000 beforehand .
您應(yīng)預(yù)期付1000美元的定金。
以上就是酒店服務(wù)英語口語的全部內(nèi)容，一、預(yù)訂服務(wù) Good morning. This is Room reservation. May I help you?早上好，客房 預(yù)訂處，我能為您做什么？What kind of room would you like to reserve ?您想訂哪種類型的房間?A single room or a double room ?要單人間還是雙人房間？內(nèi)容來源于互聯(lián)網(wǎng)，信息真?zhèn)涡枳孕斜鎰e。如有侵權(quán)請聯(lián)系刪除。
